Desktop Support
Core
Providing desktop support, troubleshooting, and hardware/software maintenance for Windows environments.
Role type
Desktop Support Specialist
Builds
Maintains stable IT operations for end-users
Domain
IT Infrastructure / Desktop Support
Deliverable
client delivery
Required skills
Windows OS knowledge, desktop virtualization, desktop hardware, desktop security best practices, troubleshooting, application life cycle development, analytical problem solving
Preferred skills
Self-direction, critical thinking, coordination of tasks
Technologies
Windows, Microsoft Office, desktop virtualization