Patient Outreach Specialist
Core
Conduct structured telephonic patient assessments, wellness check-ins, and medication follow-ups using evidence-informed protocols to support patients with various disease states and post-discharge needs.
Role type
Part-time remote patient outreach specialist (healthcare graduate)
Builds
Patient support interactions and clinical data documentation for partner healthcare organizations
Domain
Healthcare / Patient Care
Deliverable
client delivery
Required skills
Telephonic communication, HIPAA compliance, patient assessment, data documentation, independent remote work
Preferred skills
Medical assistant certification, community health worker certification, patient navigator certification, pharmacy technician certification
Responsibilities
Conduct structured telephonic assessments and wellness check-ins; Document interaction outcomes accurately; Escalate patient safety concerns to clinical supervisors; Maintain HIPAA compliance and patient confidentiality; Complete minimum 20 hours of outreach per week.
Seniority
Entry-level, graduate student or recent graduate