User Researcher
Core
Develop and improve the Cyber Assessment Framework (CAF) for local government by conducting user research to understand needs, experiences, and policy impacts across the planning system.
Role type
User Researcher (Public Sector / Policy)
Builds
The CAF (Cyber Assessment Framework) for local government
Domain
UK Public Sector / Local Government / Cyber Security Policy
Deliverable
dashboards & analysis
Required skills
Qualitative research methods, Inclusive research design, Data analysis and synthesis, Stakeholder engagement, Strategic insight generation, System mapping and visualization
Preferred skills
Experience in complex policy or delivery environments, User-centered design practices, Co-designing with multidisciplinary teams
Technologies
None stated
Responsibilities
Plan, design, and conduct user research with key user groups to understand needs and policy impacts; Analyze and synthesize user research data to present clear insights; Communicate findings to senior officials and advocate for user needs; Support the development of routes to recruit participants and design feedback loops; Develop strategic insights and recommendations embedded into system mapping work.
Seniority
Mid-level, hands-on IC