CareerPlan

Product Manager (Solutions & Services)

Fairport, NY, United StatesFull-time2026-10-20 → 2026-11-11

Core

Own the product lifecycle for enterprise software and integrated solutions (hardware/software/services) to deliver unified portfolios for utilities, ensuring operational health and extending asset life.

Role type

Senior Product Manager (Solutions & Services)

Builds

Integrated hardware/software offerings, tiered SaaS, services bundles, and outcome-based offers for the utility industry.

Domain

Industrial IoT / Power Utilities / Asset Management

Required skills

Product lifecycle management, SaaS monetization strategies, utility ecosystem knowledge (asset health, protection, condition monitoring), cloud/data platform fluency, cybersecurity standards compliance, go-to-market strategy, customer success planning.

Preferred skills

Utility T&D/Generation market experience, immersive voice-of-customer techniques, digital transformation incubation, reliability engineering background, NERC CIP/SOC 2 knowledge.

Technologies

Cloud platforms, data pipelines, telemetry, APIs, EAM/CMMS, APM, SCADA, PI/OSIsoft, OPC UA.

Responsibilities

Define vision and multi-generation roadmap for enterprise software and integrated solutions; translate market insights into jobs-to-be-done; collaborate with Product Owners on backlog prioritization and Agile delivery; own solution packaging, pricing, and monetization strategies; partner with Sales/Marketing on go-to-market plans; establish services KPIs and run roadmap governance; champion voice-of-customer frameworks; own integration and architecture decisions across cloud, data, and edge systems; create implementation blueprints for customer onboarding.

Seniority

Senior, hands-on IC