Patient Service Coordinator/MA (DOM Gastroenterology)
Core
Support patient flow, scheduling, and clinical operations for the Gastroenterology and Hepatology division at an ambulatory clinic.
Role type
Patient Service Coordinator / Medical Assistant
Builds
Efficient patient intake, scheduling, and clinical support for gastroenterology patients
Domain
Healthcare / Gastroenterology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical Assistant certification (CMA, AAMA, RMA, AMT, NAHP), patient intake and registration, vital signs collection, injection administration, patient education, inventory management, billing and insurance verification, emergency procedures (CPR/First Aid), patient transportation assistance
Preferred skills
Experience in Johns Hopkins system, 2 years in service-oriented industry, medical terminology, Microsoft Office proficiency, knowledge of medical insurance coverage
Technologies
TAP system, Windows, Microsoft Office
Responsibilities
Schedule patients for lab tests and consultations; collect vital signs and obtain patient history; administer injections and perform delegated clinical procedures; manage patient billing and insurance verification; maintain clinic supplies and ensure patient safety; assist with patient transfers and transportation; provide patient education and resource referrals
Seniority
Entry-level to Mid-level, hands-on IC