ServiceNow Platform Architect
Core
Provide technical leadership for the ServiceNow platform while actively designing and developing enterprise solutions.
Role type
Senior IC ServiceNow Platform Architect
Builds
Enterprise solutions across multiple ServiceNow products
Domain
IT Service Management / Enterprise Software
Required skills
ServiceNow platform architecture, solution design, complex development, technical governance, platform upgrades, automation, AI features evaluation
Preferred skills
Mentoring developers, influencing platform strategy, partnership with business leaders
Technologies
ServiceNow, flows, custom applications, integrations
Responsibilities
Define and maintain overall technical architecture for the ServiceNow platform; Lead solution design for complex initiatives spanning multiple ServiceNow applications; Design and develop advanced flows, custom applications, integrations, and platform capabilities; Establish development standards, governance, and architectural best practices; Review solution designs and code to ensure scalability, security, and maintainability; Lead platform upgrades, new product implementations, and technical roadmaps; Mentor developers and provide technical leadership across the ServiceNow team; Evaluate new ServiceNow capabilities, AI features, and platform innovations; Drive automation initiatives that improve employee experience and operational efficiency.