Sr. Medical Office Coordinator (Ophthalmology)
Core
Coordinate administrative support and patient relations for a complex ophthalmology medical and surgical practice, ensuring smooth office operations and care coordination.
Role type
Senior Medical Office Coordinator
Builds
Efficient patient scheduling, registration, and care coordination workflows for an ophthalmology practice.
Domain
Healthcare / Ophthalmology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Patient scheduling, registration, care coordination, Epic system navigation, insurance preauthorization processing, medical record management, billing inquiries handling, staff training, appointment follow-up
Preferred skills
Experience with VIP and international patient scheduling, Epic super user capabilities
Technologies
Epic
Responsibilities
Review and respond to administrative messages from patients; act as primary point of contact for front desk scheduling and coverage; train new staff and guide incoming fellows; schedule appointments for VIP and international patients; assist with insurance preauthorization and single case agreements; coordinate patient referrals for lab tests and procedures; process reimbursements; prepare correspondence and reports for physicians.
Seniority
Senior, hands-on IC