Patient Service Coordinator/MA (DOM Gastroenterology)
Core
Administrative and clinical support for the Division of Gastroenterology and Hepatology, managing patient flow, scheduling, registration, and assisting with clinical procedures.
Role type
Patient Service Coordinator / Certified Medical Assistant
Builds
Ambulatory clinic operations for the Department of Medicine
Domain
Healthcare / Gastroenterology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
patient registration, vital signs collection, injection administration, specimen management, insurance verification, medical record maintenance, emergency first aid/CPR, telemedicine triage, inventory management
Preferred skills
medical terminology, Windows/Microsoft Office proficiency, knowledge of medical insurance coverage, experience in Johns Hopkins system
Technologies
TAP system, EPR, computerized database, automated scheduling systems
Responsibilities
Schedule patients for follow-up appointments, collect patient vitals and obtain assessment data, perform injections and assist with patient procedures, manage patient billing and insurance queries, maintain electronic and paper patient charts, conduct telemedicine triage, stock exam rooms and manage clinical supplies
Seniority
Entry-level, individual contributor