Developer II (IT@JH Financial Systems)
Core
Manage and enhance the ServiceNow platform to support administrative departments and business units including HR, Finance, and Payroll.
Role type
ServiceNow Developer II
Builds
ServiceNow workflows, record producers, integrations, and automation for enterprise service delivery.
Domain
Higher Education IT / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform configuration, JavaScript, platform scripting, API integrations, data transformation, change management, UAT support
Preferred skills
Flow Designer, business rules, UI policies, REST/SOAP APIs, multi-environment deployments, Agile delivery models
Technologies
ServiceNow, JavaScript, Flow Designer, REST, SOAP, SAP, Workday, TalkDesk
Responsibilities
Define business problems by meeting with clients and documenting findings; Develop functional/technical specifications and code; Create and execute test scenarios; Implement changes adhering to change management policies; Monitor and resolve platform defects and configuration issues; Configure record producers and workflows; Assist with integrations and data workflows; Participate in UAT and go-live readiness.
Seniority
Mid-level, hands-on IC