Onsite Techniker Deskside Services (m-w-d)
On-site
Core
Onsite technician providing desktop support, handling incident tickets, and performing hardware/software troubleshooting for end-users.
Role type
Onsite IT support technician
Builds
IT support services for end-users
Domain
IT Services / Desktop Support
Deliverable
client delivery
Required skills
Hardware troubleshooting, Windows Client OS, MS Office installation, Mobile devices and peripherals, Ticket management, Documentation
Preferred skills
None stated
Technologies
Windows Client, MS Office
Responsibilities
Accept and process incident tickets, Perform functional power-on tests, Execute IMAC (Install, Move, Add, Change) services, Analyze and resolve technical problems, Document all activities
Seniority
Junior, hands-on IC