Service Engineer Microsoft-Cloud-Infrastruktur (m-w-d)
Core
Pre-select incoming Microsoft Cloud incidents, resolve errors using internal tools, approve and monitor access/assistance requests, and actively manage incident escalations.
Role type
Service Engineer (Microsoft Cloud Infrastructure)
Builds
Production support for Microsoft Cloud infrastructure
Domain
IT Services / Cloud Infrastructure
Deliverable
client delivery
Required skills
Microsoft Cloud troubleshooting, network technologies, security concepts (firewall, scanning, patching), English (fluent)
Responsibilities
Pre-select incoming Microsoft Cloud incidents, Resolve errors using internal tools, Approve and monitor access and assistance requests, Actively manage incident escalations
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