Kaufmännischer Mitarbeiter Vertreibsinnendienst & Kundenmanagement (gn)
Core
Administrative support for sales operations and customer management, handling inquiries, coordinating visits, and managing project documentation for a technical service company.
Role type
Sales Operations & Customer Management Specialist
Builds
Sales processes and customer service workflows
Domain
Technical Services / B2B Sales
Deliverable
product features
Required skills
CRM system proficiency, MS Office (Outlook, Word, Excel), invoice processing, appointment scheduling, data entry, report generation, deadline management
Preferred skills
Experience in sales inner office or customer service, knowledge of bidding processes, travel organization
Responsibilities
Answering and processing customer inquiries via phone and email, qualifying leads and documenting project information, coordinating and scheduling customer visits, supporting offer creation and tracking, managing invoices and collections, maintaining CRM and project data, generating sales statistics and reports, organizing business trips and hotel bookings
Seniority
Entry to Mid-level, individual contributor