Werkstattmeister / Springer (m/w/d) in der Region West
Core
Stabilize billing performance and support service operations for MAN trucks and buses in the West region.
Role type
Senior workshop master / service operations manager
Builds
Service operations and billing processes for heavy-duty vehicles
Domain
Automotive / Heavy-duty truck service
Required skills
Master qualification in vehicle industry, multi-year experience as workshop master or operations manager, heavy-duty truck product knowledge, Class CE driver's license, SAP and MS Office proficiency
Preferred skills
Project management, performance management, process improvement, leadership and motivation
Technologies
SAP, MS Office
Responsibilities
Support service operations during capacity constraints, assist in cost estimate calculations and warranty processing, provide technical expertise to ensure service core processes, implement best practices and standards, undertake project work to increase customer care flexibility, support plant managers and workshop leaders for performance management
Seniority
Senior, hands-on IC
