Serviceberater (m/w/d) am Standort Chemnitz (Elternzeitvertretung)
On-site
Core
Order intake and technical consultation for commercial vehicle customers, coordinating workshop appointments and managing repair processes.
Role type
Service Advisor (Commercial Vehicles)
Builds
Customer service and repair coordination for MAN trucks, buses, and vans
Domain
Automotive / Commercial Vehicles
Deliverable
client delivery
Required skills
Technical knowledge of commercial vehicle technology/electrics, Customer acquisition and retention, Cost estimation and quotation preparation, Workshop scheduling and planning, Warranty claim processing, Complaint handling, Negotiation skills
Preferred skills
Meisterbrief (Master craftsman certificate), Class CE driver's license, SAP proficiency, MS Office skills, Multiple years of relevant experience
Technologies
SAP, MS Office