Student Records Officer
Core
Manage student data, enrolments, and financial records to ensure accurate student lifecycle administration.
Role type
Student Records Officer
Builds
Student management systems and financial records
Domain
Higher Education / Student Administration
Required skills
data entry, student management systems, database management, financial adjustments, visa tracking, documentation generation, data auditing
Preferred skills
customer service, stakeholder relationship management, high-volume environment management, problem-solving
Responsibilities
Maintain and process accurate student data in the Student Management System; Enrol students and process subject changes, refunds, credits, and financial adjustments; Track visa and passport expiry dates; Generate invoices and liaise with Finance; Update student information in PRISMS; Respond to student enquiries and produce documentation; Undertake regular data audits.
Seniority
Mid-level, operational IC