Ingeniero/a de Soporte y Soluciones Digitales
Core
Ensure continuity and quality of technological services at Planta La Negra while implementing digital solutions for efficiency and process improvement through support, automation, data usage, and AI applications.
Role type
Senior IT Support & Digital Solutions Engineer (Industrial IoT & AI)
Builds
Internal digital solutions, automations, AI agents, IoT integrations, and data visualization tools for industrial operations.
Domain
Industrial manufacturing (Lithium/Chemicals) + Digital Transformation
Deliverable
production ML models | product features
Required skills
Technical support & troubleshooting, IoT protocols (MQTT, Node-RED, LoRaWAN), Windows 10/11 & Microsoft 365, LAN/WLAN & TCP/IP networking, Scripting & automation, Power Platform, SQL & API integration, Applied AI, Functional testing & documentation.
Preferred skills
Industry 4.0 implementation, AI policy compliance, Cross-functional coordination.
Responsibilities
Provide onsite and remote technical support for hardware, software, and connectivity; Maintain IT asset inventory and infrastructure coordination; Translate user needs into functional requirements for digital solutions; Design and integrate AI and IoT-based solutions; Ensure solution sustainability through testing, change control, and user training.
Seniority
Mid-to-Senior, hands-on IC