Customer Success Application Engineer (Japan)
Core
Configure, deploy, and support Litmus Edge and Litmus Edge Manager for industrial customers in the APAC region to enable real-time data access for AI and machine learning systems.
Role type
Senior IC Application Engineer (Industrial IoT / Edge Computing)
Builds
Production implementations of edge data platforms for manufacturing clients
Domain
Industrial IoT, Edge Computing, Manufacturing Operations
Deliverable
production ML models | product features | client delivery
Required skills
IIoT implementation, network protocols, Linux system administration, database management, Python/JavaScript scripting, containerization (Docker/Kubernetes), cloud infrastructure (AWS/Azure/GCP)
Preferred skills
OPC/UA, PLC/SCADA systems, pre-sales support, partner enablement, technical documentation
Technologies
Litmus Edge, Litmus Edge Manager, Docker, Kubernetes, Azure, AWS, GCP, Python, JavaScript
Responsibilities
Validate customer requirements for PoC and production deployments, configure edge solutions, provide Level 2 technical support and troubleshooting, support pre-sales activities and demonstrations, translate field feedback to product teams, maintain solution libraries and documentation
Seniority
Senior, hands-on IC