Desktop Administrator I
Core
Providing IT service excellence for internal customers and managing site computing equipment including laptops, desktops, thin clients, printers, and computer interfaces.
Role type
Desktop Administrator I
Builds
Internal IT support services and device lifecycle management
Domain
IT Operations / Enterprise Infrastructure
Deliverable
infrastructure
Required skills
device lifecycle management, change management, issue escalation, root cause analysis, cybersecurity compliance, inventory tracking
Responsibilities
Manage low to medium complexity tasks and provide timely feedback on status, follow Global IT policies and standards, ensure effective lifecycle management of computing devices and software inventory, implement system updates and modifications, uphold cybersecurity posture by adhering to security policies and mitigating vulnerabilities
