Site Quality Leader (SQL)
Core
Own and maintain site quality KPIs (NCe, SQI, 8D cycle time, FA closure) and drive quality improvements for semiconductor capital equipment installed base.
Role type
Senior Site Quality Leader (Field Service)
Builds
Service and lifecycle solutions for critical semiconductor equipment
Domain
Semiconductor manufacturing equipment / Field Service
Required skills
Root cause analysis (5Why/Ishikawa), 8D problem solving, electrical and mechanical schematic interpretation, cleanroom environment work, travel management, data trend analysis
Preferred skills
Microsoft Office Suite proficiency, English communication, foundational analytical skills
Responsibilities
Provide expertise in problem statement creation and corrective action efficacy; Hold service team accountable for quality objectives; Develop site problem-solving capabilities; Feed voice of customer to Factory and Engineering teams; Drive 8D quality and cycle time; Identify trends in quality data; Communicate customer impact changes to Factory; Collaborate with global QPL/SQL team to improve processes.
Seniority
Senior, hands-on IC