Operations and Customer Quality Engineer II Senior - (E2)
Core
Lead quality investigations, root cause analysis, and corrective/preventive actions for semiconductor equipment to ensure customer satisfaction and operational performance.
Role type
Senior IC quality engineer (semiconductor equipment)
Builds
Semiconductor manufacturing equipment (200mm and legacy platforms)
Domain
Semiconductor manufacturing / Equipment lifecycle support
Required skills
Root cause analysis, CAPA management, 8D problem solving, FMEA, SPC, MSA, Control Plan, Reliability Analysis, Statistical Data Analysis, Engineering drawing interpretation, ISO quality system knowledge, Cross-functional collaboration
Preferred skills
Semiconductor equipment experience, Field service experience, EPI equipment experience, Cleanroom manufacturing experience, Engineering change management
Technologies
8D, CAPA, FMEA, SPC, MSA, Control Plan, Reliability Analysis, Statistical Data Analysis
Responsibilities
Lead quality investigations and CAPA activities, Perform root cause analysis for customer and operational issues, Manage customer quality escalations, Implement containment actions for nonconforming products, Develop and maintain quality standards and documentation, Analyze product and process data to identify risks and trends, Review engineering drawings and specifications for quality compliance, Support internal and customer audits, Lead quality improvement initiatives
Seniority
Senior, hands-on IC