Product Support Engineer 3
Core
Regional Product Support Engineer providing technical support, troubleshooting, and debugging for complex electro-mechanical semiconductor equipment and robotics to field engineers and end users.
Role type
Senior IC Product Support Engineer (Semiconductor Equipment)
Builds
Semiconductor equipment (Etch, Deposition, Clean platforms) and robotics systems
Domain
Semiconductor manufacturing equipment / Robotics
Deliverable
physical/clinical work
Required skills
Mechatronics, Robotics, C++ programming, Python programming, Electro-mechanical troubleshooting, Wafer handling, Experiment design, Technical mentoring
Preferred skills
Semiconductor equipment experience, Leadership in technical community
Technologies
C++, Python
Responsibilities
Diagnose and resolve complex electro-mechanical and software issues for semiconductor equipment; Provide technical support to field engineers and customers; Act as technical mentor and conduct training sessions; Participate in platform field escalations; Design and conduct experiments to resolve technical problems; Institute corrective actions and hand off solutions.
Seniority
Senior, hands-on IC