Product Support Engineer
Core
Regional Product Support Engineer providing technical support, troubleshooting, and repair for complex electro-mechanical semiconductor equipment (Spin Clean/Wet Clean) at customer sites, including a new fab in Taylor, Texas.
Role type
Senior IC Product Support Engineer (Electro-mechanical)
Builds
Service and lifecycle solutions for critical semiconductor manufacturing equipment
Domain
Semiconductor manufacturing equipment (Electro-mechanical)
Deliverable
physical/clinical work
Required skills
Electro-mechanical troubleshooting, root cause analysis, electrical/mechanical schematic interpretation, clean room operations, remote and on-site escalation management, technical mentoring, data analysis
Preferred skills
Analog-to-Digital I/O device knowledge (IOC, SIOC, EIOC), Tool Platform SW Package troubleshooting, directory structure troubleshooting
Technologies
Spin Clean products, Wet Clean, Tool Platform SW Package
Responsibilities
Diagnose, troubleshoot, and repair complex electro-mechanical equipment; Provide serviceability/installation assessments; Act as technical mentor for field engineers; Drive actions to resolve escalations and prevent repeat problems; Work in constrictive clean room environments; Coordinate multiple technical tasks; Travel domestically and internationally.
Seniority
Senior, hands-on IC