Application Systems Analyst/Associate Application Systems Analyst
Core
Provides technical support, system maintenance, and process improvement for software and hardware solutions within Business & Administration units.
Role type
Associate or Application Systems Analyst
Builds
Operational effectiveness tools and software solutions for university business units
Domain
Higher Education IT
Required skills
Systems analysis, programming, software support, process improvement, stakeholder collaboration, user training, documentation, troubleshooting
Preferred skills
Experience in business or university IT settings
Technologies
Software solutions, hardware solutions, endpoint support tools
Responsibilities
Provide support for software solutions and tools to enhance business processes; Collaborate with stakeholders to identify system issues and recommend enhancements; Serve as a liaison between users and software vendors; Provide endpoint support and resolve technical issues; Develop and maintain documentation for supported applications; Deliver user training in various formats.