CareerPlan

Sr Software Development Engineer, Amazon Connect

Seattle, Washington, United StatesFull-time$168k–$227k2026-11-05 → 2026-11-10

Core

Building AI-powered, scalable, and resilient cloud-based contact center systems using AWS services.

Role type

Senior Software Development Engineer (System Design & Architecture)

Builds

Next-generation contact center solutions for AWS customers

Domain

Cloud Computing / Customer Experience / AI

Deliverable

production ML models

Required skills

Software development, System design, Architecture, Mentoring, Tech leadership

Preferred skills

Full SDLC, Coding standards, Code reviews, Source control, Testing, Operations

Technologies

AWS Lambda, Amazon S3, Amazon Kinesis, Amazon Lex, Amazon Polly

Responsibilities

Design and deliver scalable systems, Solve complex engineering and algorithmic problems, Lead design or architecture of new and existing systems, Mentor team members

Seniority

Senior, hands-on IC with leadership responsibilities