Principal Technical Account Manager
Core
Principal technical advisor and 'voice of the customer' for large Fortune 500 and multi-national organizations, helping them gain value from AWS across all technologies.
Role type
Principal Technical Account Manager
Builds
Operational support strategies and cloud solution roadmaps for enterprise customers
Domain
Cloud computing / Enterprise IT
Deliverable
client delivery
Required skills
IT development or implementation/consulting experience, executive communication, enterprise technology adoption knowledge, operational excellence, customer advocacy, technical mentorship
Preferred skills
CISSP-ISSAP or CISSP-ISSEP certification
Technologies
AWS Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless
Responsibilities
Develop and execute operational support strategies, explain transformational concepts to executives, mentor colleagues, develop technical skills, educate cloud solutions experts, build understanding of enterprise technology adoption, solve customer issues while teaching optimization
Seniority
Principal, strategic advisor & mentorship