Sr Technical Account Manager, US Federal, Enterprise Support
Core
Strategic technical advisor to US Department of Defense customers, owning support strategy, guiding architecture, and ensuring mission readiness for cloud workloads.
Role type
Senior Technical Account Manager (US Federal)
Builds
End-to-end cloud strategies and operational roadmaps for mission-critical DoD organizations
Domain
US Federal Government / Cloud Infrastructure & Security
Deliverable
client delivery
Required skills
Cloud architecture design, incident management, stakeholder management, risk assessment, AWS Well-Architected Framework, security best practices, strategic planning
Preferred skills
AI/ML operational experience, Risk Management Framework, Secure Cloud Computing Architecture, IL5/IL6 environments, infrastructure-as-code, DevOps practices, mentoring
Technologies
AWS (compute, storage, databases, networking, security, containers, serverless, AI/ML), CompTIA Advanced Security Practitioner, Certified Cloud Security Professional, Certified Secure Software Lifecycle Professional
Responsibilities
Build trusted relationships with technical and executive stakeholders, conduct proactive operational reviews and health assessments, lead incident management efforts, guide customers through architecture decisions, develop strategic cloud adoption roadmaps, collaborate with AWS service teams, communicate complex technical trade-offs
Seniority
Senior, hands-on IC