AWS ES SI - Sr. Media Specialist Technical Account Manager, Strategic Industries
Core
Senior Technical Account Manager for AWS Elemental media products and CloudFront, ensuring long-term operational health of deployed video workflows and customer success.
Role type
Senior IC Technical Account Manager (Media & Entertainment)
Builds
Long-term production video workflows and media solutions for enterprise customers
Domain
Media & Entertainment / Cloud Video Streaming
Required skills
Technical project management, customer-facing technical leadership, AWS cloud services, media & entertainment market expertise, software engineering background
Preferred skills
Video processing technologies (MPEG2, AVC/H.264, HEVC/H.265, AV1, MPEG-TS, CMAF), adaptive bitrate streaming protocols (HLS, DASH, SSAI, low-latency), AI/ML in media workflows, advertising technology (VAST/VPAID), cloud compute services (EC2, ECS/EKS, Lambda, GPU instances), infrastructure-as-code
Technologies
AWS Elemental, CloudFront, EC2, ECS/EKS, Lambda, GPU instances, HLS, DASH, VAST/VPAID
Responsibilities
Own customer health dashboards for media workflows, define project requirements and scope feature tickets, advocate for customer requirements to Product Managers, verify implemented product features and test multi-product workflows, mentor junior TAMs and Engineers, define and implement team level metrics and processes
Seniority
Senior, hands-on IC