Senior Customer Solutions Manager, Global Financial Services
Core
Senior Customer Solutions Manager guiding a Tier-1 global bank through cloud transformation, AI/ML adoption, and operating model changes.
Role type
Senior IC Customer Solutions Manager (Financial Services)
Builds
Cloud migration strategies, GenAI use cases, and modern data platforms for banking operations
Domain
Financial Services / Cloud Computing / Generative AI
Deliverable
production ML models
Required skills
Cloud transformation strategy, Generative AI enablement, stakeholder management, program management, executive engagement, value realization, thought leadership
Preferred skills
Experience with large-scale enterprise transformations, knowledge of banking regulations, ability to navigate complex organizational structures
Technologies
AWS, Amazon Bedrock, Large Language Models (LLMs), RAG architectures, Cloud Business Office
Responsibilities
Define cloud migration and digital transformation strategies, identify and prioritize GenAI use cases, drive people and operating model changes, accelerate AWS adoption at scale, establish governance structures, report on adoption progress, mentor junior CSMs
Seniority
Senior, hands-on IC