Robotics Field Engineer, RIVR
Core
Tier 2 technical support and field operations engineer for physical AI robots in unstructured environments.
Role type
Senior IC robotics field engineer
Builds
Wheeled-legged robots for last-mile delivery in complex urban terrain (via careerplan.io/jobs/10573370-robotics-field-engineer-rivr-at-amazon)
Domain
Robotics / Physical AI / Last-mile logistics
Deliverable
production ML models
Required skills
Root Cause Analysis (RCA), hardware debugging, C++, Python, ROS2, electromechanical systems troubleshooting, sensor diagnostics, connectivity troubleshooting, control systems debugging, technical documentation
Preferred skills
Tier 2/3 support experience, last-mile delivery ecosystem knowledge, team technical capability leveling
Technologies
ROS2, C++, Python
Responsibilities
Serve as Tier 2 technical escalation point for field operations; Perform deep-dive Root Cause Analysis on field failures; Execute debugging and quick technical fixes; Collaborate with QA Engineers to design full-system test cases; Lead operational readiness and optimization of deployed robots; Develop and maintain technical documentation and SOPs; Act as technical bridge to Product and Engineering teams
Seniority
Senior, hands-on IC