Software Development Engineer, AWS Incident Tooling & Response
Core
Designing and building the Incident Management Service (IMS), a unified, multi-region platform used by AWS to detect, triage, mitigate, and resolve high-severity infrastructure incidents in real-time.
Role type
Senior IC software engineer (incident tooling & architecture)
Builds
A unified incident management platform with automated failover across three AWS regions
Domain
Cloud infrastructure operations & incident response
Deliverable
production ML models | product features
Required skills
distributed systems design, API design, authorization systems (IAM/RBAC), agentic AI development, technical leadership, cross-team alignment
Preferred skills
cloud architecture, service-oriented architecture, performance optimization, database design, mentoring engineers
Technologies
AWS infrastructure, agentic AI tools
Responsibilities
Design and implement service components for the data layer, authorization, and API surface; Build integrations with incident automation systems and event consumers; Drive technical design decisions balancing reliability and delivery speed; Participate in operational support during incidents; Mentor other engineers and lead technical design reviews
Seniority
Senior, hands-on IC with technical leadership