IT Site Engineer (m/w/x)
Core
On-site IT infrastructure support and service delivery for end-users at a specific ZEISS global location.
Role type
IT Site Engineer (On-site Support)
Builds
IT infrastructure services and hardware equipment usage for end-users
Domain
Corporate IT / Global Manufacturing
Required skills
End-user support, hardware and software troubleshooting, operating systems, incident management, stakeholder communication, knowledge documentation, driving license (Class B)
Preferred skills
Complex IT structure understanding, 2nd/3rd level support assistance, cross-site service readiness
Technologies
IT Service Management systems, Hardware equipment, Operating systems
Responsibilities
Provide on-site service and support for IT infrastructure, resolve incidents and service requests, manage local support inquiries, assist in 2nd and 3rd level support projects, document knowledge in central database
Seniority
Mid-level, hands-on IC