Support Agent:in Unfallregulierung (w/m/x/d)
Core
Central contact for customers regarding damage registration and claims processing for vehicle accidents.
Role type
Support Agent in vehicle damage settlement
Builds
Damage claim files and service coordination for accident victims
Domain
Insurance / Automotive
Deliverable
client delivery
Required skills
Customer service, damage file verification, service coordination, negotiation, German (fluent), English (fluent)
Responsibilities
Act as the primary contact for accident victims and claimants, provide general assistance via email and phone, coordinate service and repair services, verify completeness of damage files and collect missing information.
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