Retail Manager (f/m/x)
Core
Define, implement, and improve retail excellence standards and capabilities for ZEISS partner retail formats globally.
Role type
Retail Manager (Strategy & Operations)
Builds
Standardized retail processes, training programs, and optimized store formats for ZEISS Vision Care partners.
Domain
Ophthalmic lenses / Retail Management / Global Expansion
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Retail management, multi-store operations, retail standards implementation, data-driven performance improvement, concept development, format expansion, franchise management, omnichannel retail models, end-to-end retail operations.
Preferred skills
Master's degree, experience in premium/service-centric environments (optical, healthcare, consumer electronics), pilot testing, international retail trends.
Technologies
CRM, KPI tracking tools, retail analytics platforms.
Responsibilities
Define and monitor key retail KPIs, analyze store and concept performance, drive best-practice sharing across markets, partner with cross-functional teams for integrated customer experience, coordinate market expansion and growth plans.
Seniority
Mid-Senior, hands-on IC with strategic scope