Planning Specialist – Medical Technology
Core
Coordinate product training schedules and manage customer support requests to ensure a premium client experience for medical professionals.
Role type
Planning Specialist (Medical Technology)
Builds
Schedules for Product Applications Specialists and training visits
Domain
Medical Technology / Optics
Deliverable
client delivery
Required skills
Planning, CRM management, SAP/ERP data management, administrative precision
Preferred skills
Technical environment experience, Salesforce experience
Technologies
CRM, Salesforce, SAP
Responsibilities
Manage agendas for Product Applications Specialists, coordinate training visit data with service administration, proactively inform clients of schedule changes, contribute to weekly open order meetings, create CRM transactions for training and support orders, maintain customer and transaction data in CRM/SAP
Seniority
Individual Contributor