Assistant Store Manager - Customer Experience
Core
Lead a retail store team to deliver exceptional customer experiences for pet parents while managing daily operations, safety, and financial performance.
Role type
Assistant Store Manager (Retail Leadership)
Builds
Pet parent experiences across live pet sales, adoptions, grooming salons, training, and boarding services
Domain
Retail / Pet Services
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, conflict resolution, scheduling, compliance enforcement
Preferred skills
None stated
Technologies
Computer applications
Responsibilities
Recruit, coach, and manage store associates; oversee pet parent experience across all services; manage store P&L, labor, and expenses; ensure safety and compliance with policies; execute store events and marketing initiatives.
Seniority
Mid-level, supervisory IC