IT Operations Manager (Team Lead) - IT Division, Rakuten Securities, Inc.(Secondment)
Core
Lead the operations team to ensure stable 24/7 functioning of mission-critical financial systems while driving automation and process modernization.
Role type
Senior IC IT Operations Manager (Team Lead)
Builds
Robust, automated operational infrastructure for a core internet brokerage
Domain
Financial Services / IT Operations / Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Large-scale system operation, incident response, root cause analysis, team management, vendor control, server/network infrastructure, security measures, process automation
Preferred skills
Cloud operations, database performance tuning, IaC, ITIL, SRE practices, project management
Technologies
Linux, Windows, TCP/IP, DNS, Load Balancers, AWS, Azure, GCP, Python, Shell, Terraform, Ansible
Responsibilities
Manage and develop the operations team; analyze customer feedback to drive service improvements; modernize operational processes through automation; lead incident response and architectural reviews for critical failures
Seniority
Senior, hands-on IC with leadership responsibilities