AI Agent Product Manager, Client Product Management Group - Business Support Development Department (BSD)
Core
Define strategy and roadmap for Rakuten AI for RMS, an AI chat function enabling merchants on Rakuten Ichiba to get answers to system usage questions and analyze store data.
Role type
Product Manager (AI Product)
Builds
AI chat interface and data analytics features for B2B merchants
Domain
E-commerce / Generative AI / Conversational AI
Deliverable
product features
Required skills
Product strategy, stakeholder management, data analysis, KPI definition, prompt design, A/B testing, UAT planning, user education content creation
Preferred skills
AI/LLM product experience, generative AI chatbot experience, hallucination mitigation strategies, B2B SaaS experience, e-commerce platform experience, SQL, BI tools
Technologies
LLM, RAG, SQL, Tableau, Looker
Responsibilities
Define mid-to-long-term vision and roadmap, plan new AI features, identify issues and propose solutions, manage project scope and timelines, analyze usage data and execute A/B tests, plan UAT and monitor post-release performance
Seniority
Mid-Senior, hands-on IC