UX Designer, Customer Strategy Department - Platform Strategy Supervisory Department (CSD)
Core
Design user experiences for new and existing services within the Rakuten Ecosystem, focusing on cross-functional initiatives and ecosystem growth strategies.
Role type
Senior UX Designer (Platform Strategy)
Builds
User experiences, wireframes, mockups, and prototypes for the Rakuten Ecosystem services.
Domain
E-commerce, Fintech, and Digital Ecosystems
Deliverable
product features
Required skills
UX design for web services, persona development, scenario design, Human-Centered Design (HCD), user research, usability testing, prototyping, Figma, Adobe CC
Preferred skills
Facilitation of ideation workshops, access analytics, mobile app design (iOS/Android), basic HTML/CSS/JavaScript
Technologies
Figma, Adobe CC
Responsibilities
Conduct UX design for products and services within the Rakuten Ecosystem; Define value propositions and concepts based on business and user needs; Create wireframes and mockups; Collaborate with directors, designers, and engineers; Identify opportunities and issues within the UX domain; Conduct user research and extract meaningful insights; Create prototypes to validate value propositions and usability.
Seniority
Mid-Senior, hands-on IC
