UX Designer, Customer Strategy Department - Platform Strategy Supervisory Department (CSD)
Core
UX Designer driving user experience evolution for new and existing services within the Rakuten Ecosystem, focusing on cross-functional initiatives and ecosystem growth strategies.
Role type
Senior UX Designer (Platform Strategy)
Builds
Products and services within the Rakuten Ecosystem
Domain
E-commerce, Financial Services, Telecommunications, Media
Deliverable
product features
Required skills
UX design, persona development, scenario design, Human-Centered Design (HCD), user research, usability testing, prototyping, wireframing, mockups, design tools (Figma, Adobe CC), business-level Japanese
Preferred skills
Facilitation, ideation workshops, access analytics, new service launches, project leadership, HTML/CSS/JavaScript, iOS/Android design
Technologies
Figma, Adobe CC
Responsibilities
Conduct UX design for products and services; Define value propositions and concepts based on business and user needs; Create wireframes and mockups; Collaborate with directors, designers, and engineers; Identify opportunities and issues within the UX domain; Conduct user research and extract meaningful insights; Create prototypes to validate value propositions and usability.
Seniority
Mid-Senior, hands-on IC