Consultant, Workforce Management Analytics
Core
Develop forecasting, automation, and optimization solutions for workforce management to improve forecasting accuracy, workforce efficiency, and customer journeys.
Role type
Senior Workforce Management Analytics Consultant (IC)
Builds
Scalable forecasting models, capacity planning scenarios, automated dashboards, and strategic operational plans.
Domain
Financial Services / Workforce Management Analytics
Deliverable
production ML models
Required skills
Python, Excel, Power BI, statistical modeling, capacity planning, scenario analysis, data governance, process modeling, business transformation planning
Preferred skills
Project management, organizational design, change management, SQL
Technologies
Python, Excel, Power BI
Responsibilities
Create and maintain scalable models predicting operational volumes; design capacity and scenario-planning models to evaluate operational changes; generate performance and trend reports for leadership; standardize environment configuration for reproducibility and compliance.
Seniority
Senior, hands-on IC
