Operations Supervisor
Core
Coordinate and direct overall delivery of quality service to maximize branch productivity for the world's largest equipment rental provider.
Role type
Operations Supervisor
Builds
Rental equipment operations and branch service delivery
Domain
Construction equipment rental
Deliverable
product features
Required skills
leadership, sales, operational management, cost control, staff training, compliance monitoring, data analysis, customer service, Microsoft Excel
Preferred skills
Bachelor's degree, construction rental equipment industry knowledge
Technologies
Microsoft Office (Excel)
Responsibilities
Support Branch Manager in implementing actions to achieve financial objectives; monitor scorecard items and provide coaching to staff; process rental quotations, reservations, and contracts; ensure staff compliance with Rental Flow Process; handle day-to-day operational activities including cash drawer reconciliation; promote a culture of safety and discipline.
Seniority
Mid-level supervisor