Crisis & Incident Data Analyst
Core
Develop and manage data landscapes, models, and automated reporting to support crisis and incident management frameworks across EMEA, ensuring regulatory compliance and organizational resilience.
Role type
Senior IC data analyst (operational resilience)
Builds
Centralized operational incident data models, automated dashboards, and management information (MI) reports for senior stakeholders.
Domain
Financial services / Operational Resilience / Regulatory Compliance (FCA, PRA, DORA)
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Data analytics, regulatory reporting, incident classification, risk assessment, stakeholder engagement, SQL, Power BI/Tableau, ServiceNow
Preferred skills
CBCI certification, Operational Resilience certification, SQL/data analytics qualifications
Technologies
ServiceNow, Power BI, Tableau, Critical Event Management platforms
Responsibilities
Develop and embed data landscapes for crisis management frameworks; Deliver centralized operational incident data models; Produce MI, KPI/KRI reporting and resilience metrics; Maintain data governance processes and evidence stores; Coordinate support for Bronze/Silver/Gold Crisis Management Teams; Assist with thematic reviews and maturity assessments.
Seniority
Senior, hands-on IC
