ServiceNow Developer
Core
Design, build, and deploy custom applications and capabilities across ITSM, ITOM, and ITAM ecosystems.
Role type
ServiceNow Application Developer
Builds
Custom scoped applications, service portal widgets, automated workflows, and system integrations for IT service management.
Domain
IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Deliverable
production ML models | product features
Required skills
JavaScript, HTML, CSS, XML, REST/SOAP APIs, ServiceNow platform development, Flow Designer, UI Builder, ATF testing
Preferred skills
ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in ITSM/ITOM/ITAM
Technologies
ServiceNow, Flow Designer, UI Builder, Integration Hub, ATF
Responsibilities
Design and build custom applications from scratch; enhance ITSM processes; write server-side and client-side scripts; develop automated workflows and SLAs; connect ServiceNow with third-party systems; create Service Portal pages and Service Catalogs; execute unit, integration, and UAT testing.
Seniority
Mid-level, hands-on IC