Analyst - Customer Data Management
Core
Analyze customer data, design database structures, and support CRM functions to generate business insights and reports.
Role type
Analyst, Customer Data Management
Builds
Data models, database dictionaries, technical specifications, and business reports for internal business units.
Domain
Financial Services, Customer Data Management
Deliverable
dashboards & analysis
Required skills
Data analysis, Data modeling, Database management, SQL, Business analytics, Technical specification writing, Report generation
Preferred skills
Data visualization, Process design, Statistical analysis
Technologies
Oracle, Microsoft SQL Server, Oracle SQL Developer, Database Workbench, ER/Studio, Tableau, Microsoft Excel
Responsibilities
Mine and analyze data from data warehouse, design and maintain complex databases, develop functional requirements for applications, generate reports on customer information and demographics, create data flow diagrams and documentation, provide technical specifications for data modeling.
Seniority
Entry to Mid-level, hands-on IC