Remote Bilingual Customer Service Rep
Based in United States
Core
Handle back-to-back phone calls for tech support and customer service, resolving technical issues and billing questions for DISH TV consumers.
Role type
Customer Experience Representative (Bilingual)
Builds
DISH TV customer support solutions
Domain
Telecommunications / Satellite TV
Deliverable
client delivery
Required skills
English fluency, Spanish fluency, phone troubleshooting, customer service, multitasking, dependability
Preferred skills
None stated
Technologies
USB Headset, USB Keyboard, USB Mouse, USB Webcam, Ethernet cable
Responsibilities
Answer customer phone calls, provide technical troubleshooting, assist with billing and programming questions, maintain camera on during video meetings
Seniority
Entry-level