Call Center Representative
On-site
Core
Handle back-to-back phone calls for tech support, customer service, billing, and programming troubleshooting while promoting additional products.
Role type
Customer service representative (telephony)
Builds
Customer support interactions and sales for satellite TV and mobile services
Domain
Telecommunications / Consumer Electronics
Deliverable
client delivery
Required skills
Customer service, troubleshooting, multitasking, problem solving, dependability, resilience, sales/promotion
Responsibilities
Answer customer calls for technical and billing issues, resolve consumer needs, promote products and services, maintain engagement during shifts
