Credit Controller
Core
Collecting overdue balances, minimizing credit losses, and resolving payment queries for customers in financial difficulty.
Role type
Credit Controller
Builds
Cash flow stability and reduced bad debt for the leasing and fleet management business.
Domain
Automotive leasing and fleet management
Required skills
debt collection, customer relationship management, regulatory compliance, invoice query resolution, stakeholder communication, time management, commercial awareness, Microsoft Office proficiency
Preferred skills
experience working under pressure, KPI-driven performance, continuous personal development
Responsibilities
Contacting customers via telephone, letter, and email to chase missed payments; identifying accounts with low recovery probability; resolving invoice queries internally and externally; supporting vulnerable customers; complying with audit policies; collaborating with outsource partners for vehicle recovery.
Seniority
Individual Contributor