Operations Administrator
Core
Manage vehicle service and repair workflows, coordinate with workshops and insurers, and ensure customer satisfaction for sustainable mobility solutions.
Role type
Operations Administrator (Automotive Service)
Builds
Vehicle repair approvals, service job lists, and customer service resolutions
Domain
Automotive / Sustainable Mobility
Deliverable
client delivery
Required skills
vehicle systems knowledge, CRM software proficiency, conflict resolution, time management, technical issue explanation
Preferred skills
automotive certification, dealership experience
Responsibilities
Understand vehicle issues and service requirements, coordinate with internal teams and workshops, create and manage job lists in systems, monitor service status and ensure timely completion, address customer complaints and resolve issues, arrange parts availability
Seniority
Mid-level, hands-on IC