Field Service Engineer / IT Techniker (all genders)
Core
On-site analysis and resolution of IT incidents at customer locations, including hardware/software installation, configuration, and component replacement.
Role type
Field Service Engineer / IT Technician
Builds
Desktops, notebooks, tablets, smartphones, and peripherals for customers
Domain
IT services and hardware support
Deliverable
physical/clinical work
Required skills
Hardware and software installation, configuration, troubleshooting, customer service, project rollout support
Preferred skills
English communication, continuous learning
Technologies
Microsoft operating systems, various hardware and software, peripherals
Responsibilities
Analyze and resolve IT incidents on-site, install and configure hardware and software, exchange defective hardware components, collaborate with ServiceDesk and ServiceLogistics, support IT project rollouts
Seniority
Entry-level to early career
