Helpdesk-Mitarbeiter/Support

Kundl💼 Full-time💰 $29,040–$29,040🗓 2026-09-11 → 2026-09-18

Core

Support customers using the VenDoc ERP software via phone, email, and ticketing systems.

Role type

Helpdesk Support Specialist

Builds

Customer support services for VenDoc ERP users

Domain

Enterprise Resource Planning (ERP)

Deliverable

client delivery

Required skills

IT support, ticketing systems, Windows OS, troubleshooting, customer service, training delivery

Preferred skills

ERP system experience

Technologies

VenDoc, Windows

Responsibilities

Answer customer inquiries via phone, email, or ticketing system; resolve technical challenges related to software usage; document issues and collaborate with the development team; conduct training sessions for customers; contribute to service improvement initiatives

Seniority

Entry-level to Experienced

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