Salesforce Platform Owner
Core
End-to-end ownership, technical leadership, and strategy for Watts' global Salesforce ecosystem, enabling sales, quoting, and customer service operations.
Role type
Senior Salesforce Platform Owner (Sales Cloud, Revenue Cloud, Service Cloud)
Builds
Scalable Salesforce platform solutions for global commercial and service operations
Domain
Manufacturing / Enterprise CRM
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Revenue Cloud (ARM/RCA/CPQ), platform configuration, process enablement, reporting, automation, security, global organizational alignment, M&A integration, manufacturing domain knowledge
Preferred skills
B2B manufacturing experience, large-scale platform standardization, ERP integration, Agentforce/AI capabilities, Salesforce certifications
Technologies
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Revenue Cloud, ARM, RCA, CPQ, Agentforce
Responsibilities
Own the end-to-end Salesforce platform roadmap and delivery; Serve as platform SME for configuration and best practices; Partner with business/IT to translate requirements into scalable capabilities; Drive platform adoption and operational performance; Support M&A and organizational integrations; Ensure alignment with enterprise security and compliance standards; Provide people leadership for assigned team members
Seniority
Senior, hands-on IC with managerial responsibilities